Monday September 07, 2009 at 8:59
“Catherine did everything she thought she was supposed to when it came to her health. Even though she was young and healthy, she knew she should be responsible and have health coverage in case of an accident. So she bought her own insurance policy since her job didn’t offer coverage. But when she got diagnosed with breast cancer, she discovered she didn’t have the coverage she thought. In fact, it put her $100,000 in debt — a bill she works to pay off every day.”
—
The arcane and complex language in health insurance contracts make them extremely confusing. Former Cigna exec Wendell Potter described in his testimony to Congress the willful intent to mislead and confuse policy holders so that it would be easier to drop them when they became sick and started generating claims.